Patient Policies
Medical Emergencies
This website is not intended for use in a medical emergency. If you or someone else is experiencing a medical emergency, call 911 immediately or proceed to the nearest emergency department.
Do not rely on information provided on this website to diagnose, assess, or treat a medical emergency. You should not attempt to diagnose or treat yourself or another person solely on the basis of information obtained from this website.
Medical Information Disclaimer
The information and materials available on the Crowland Medical Centre website are provided for general informational and educational purposes only. They are not intended to constitute medical advice, diagnosis, treatment, or other professional healthcare services and should not be used as a substitute for consultation with a physician or other qualified healthcare professional.
If you have questions or concerns about your health, symptoms, medications, treatment, or a medical condition, you should consult a physician or another appropriately qualified and licensed healthcare professional.
Never disregard professional medical advice or delay seeking appropriate medical care because of information you have read on this website. You should consult a qualified healthcare professional before beginning or making significant changes to any medication, treatment, diet, exercise, or other health-related program.
Information provided on this website may not be comprehensive and is not intended to address every disease, condition, symptom, treatment, or individual circumstance.
No Physician-Patient Relationship
Accessing, browsing, or using the Crowland Medical Centre website, including reviewing information or materials available through it, does not by itself establish a physician-patient relationship between you and Crowland Medical Centre or any physician or healthcare professional practising at the clinic.
A physician-patient relationship is established only through the appropriate provision and acceptance of professional healthcare services. Information presented on this website should not be interpreted as individualized medical advice.
Submitting a general inquiry, contact form, appointment request, or other communication through this website does not, by itself, establish a physician-patient relationship.
No Endorsement
Unless expressly stated otherwise, any reference on this website to a particular product, medication, service, procedure, organization, business, website, or other third-party information does not constitute an endorsement or recommendation by Crowland Medical Centre.
Third-party information, services, links, or advertisements that may be accessible through this website are provided for convenience or informational purposes. Crowland Medical Centre does not necessarily control or assume responsibility for information provided by third-party websites or services.
After-Hours Care and Health811
If you require medical assistance when Crowland Medical Centre is closed and your condition is not an emergency, you may seek care from an appropriate walk-in clinic, urgent care centre, or other healthcare provider.
Ontario residents may also contact Health811 for health advice and assistance locating healthcare services. Health811 is a free, secure and confidential Ontario service available 24 hours a day, seven days a week. You can call 811 to speak with a registered nurse or access the service online.
For a serious or potentially life-threatening illness or injury, call 911 or proceed to the nearest emergency department rather than relying on Health811 or information provided on this website.